Frequently Asked Questions
What types of products do you offer?
We offer a variety of products including T-shirts, mugs, bags, mobile cases, frames, and more, all adorned with custom pet art.
How does the custom pet art process work?
Simply upload a high-quality photo of your pet when placing your order, and our talented artists will create a custom piece of artwork based on that photo.
What kind of photos should I submit for custom pet art?
We recommend submitting clear, well-lit photos that showcase your pet sitting upright or standing. Close-up shots of your pet's face and features work best.
How long does it take to receive my custom pet art?
Our turnaround time varies depending on the product and current order volume. However, we strive to produce and ship your custom artwork as quickly as possible, usually within [insert estimated time frame].
Do you offer international shipping?
Yes, we ship worldwide! Additional shipping charges may apply for international orders.
What if I'm not satisfied with my order?
Your satisfaction is our priority. If you're not completely satisfied with your purchase, please contact us, and we'll do our best to make it right.
Can I cancel or modify my order after it's been placed?
Please contact us as soon as possible if you need to cancel or modify your order. Once production has begun, we may be unable to make changes.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
Do you offer wholesale or bulk ordering?
Yes, we offer wholesale and bulk ordering options. Please contact us for more information and pricing.